Rental Policies

Rental Policies & Booking Info

Please review our policies before booking. We want every rental to be a smooth, safe, and fun experience.

  • Payment is collected at checkout.
  • Rentals are not guaranteed until checkout is completed.
  • Small order fee may apply to orders under $20 before tax and delivery.
  • Promotional pricing cannot be altered or exchanged.
  • Delivery fees may apply outside standard service area.

Delivery Information

  • 15 miles from ZIP code 75135 (Caddo Mills) included in rental price
  • Deliveries beyond 15 miles require a special request and must be approved by our team—please contact us before booking

Tax Exempt Information

If you are a nonprofit organization such as a church, school, or other tax-exempt entity, please contact us before booking so we can remove sales tax from your order.

Required Documentation:

  • Completed "Texas Sales and Use Tax Exemption Certification" form

We can also provide a W-9 form upon request.

Have Questions?

We're happy to answer any questions about our policies. Text message is our preferred contact method!